Protecting your privacy is important to The Housing Authority. We strive to keep your personal information protected. By ensuring that you are aware of and understand the The Housing Authority Privacy Policy, we can provide you with better service. Please take a moment to read the following policy to learn how we handle your personal information, as your use of our service will indicate your acceptance of its content.

Why we collect personal information

The Housing Authority collects and uses your personal information to give you superior customer service to provide you with convenient access to our services and to make more services available to you in due course. From time to time, we may also use your personal information to contact you to participate in a market research survey, so that we can gauge customer satisfaction and develop new services.

How we collect personal information

We only collect information about you when you request a service from The Housing Authority. We collect and store the information you provide in a secure database.

When we disclose personal information
 
In principal, The Housing Authority does not disclose any personal information to anyone outside the company.

At times we may be required by law or legal process to disclose your personal information. We may also disclose information about you if we believe that disclosure is necessary for the public interest.

How we protect your personal information

The Housing Authority safeguards the security of the data you send us with physical, electronic, and managerial procedures. We urge you to take every precaution to protect your personal data when you are on the Internet.

Access to your personal information

You always have access to the information we have about you. To review and update your personal contact information, simply contact the authority.

Our companywide commitment to privacy

To make sure your personal information remains confidential; we communicate these privacy guidelines to every Housing Authority employee.

The Housing Authority's website may, from time to time, contain links to other sites. The Housing Authority does not share your personal information with those websites and is not responsible for their privacy practices. We encourage you to learn about the privacy policies of any such company.

If we are going to use your personal information differently from that stated at the time of collection, we will try to contact you using the most recent information we have.

The The Housing Authority Privacy Policy is subject to change at any time. We encourage you to review the privacy policy regularly for any changes.



References: Data Protection Act 2001
Legal Notice 16 of 2003